Why Buy From Us

Buying a robotic mower is a bigger decision than most online purchases — it's a piece of equipment you're trusting to run unattended in your yard for years. Here's what you're actually getting when you buy from Oak Bay Outdoors.

Genuine Products, Sourced Directly

We work directly with the manufacturers and their distributors for every brand we carry — Yarbo, TerraMow, Sunseeker, NexMow, and Navimow. That means the product you receive is genuine, and the manufacturer's warranty applies in full.

Genuine, Warranty-Backed Product

Every product we sell ships new, in its original packaging, and is covered by the manufacturer's warranty. If something goes wrong, we coordinate the claim with the manufacturer on your behalf — you're not on your own trying to track down support.

Real Human Support

You can reach us directly by phone or email, and we aim to respond within 1 business day. Whether you're deciding between models before you buy or need help after delivery, you're talking to a real person, not a ticket queue.

Honest Pricing, No Surprise Fees

Free standard shipping on all orders to the contiguous United States, with no hidden fees added at checkout. Any applicable taxes are shown clearly before you pay.

Freight and Shipping Coordination Handled for You

Larger equipment ships via LTL freight rather than standard parcel carriers, and we coordinate that process — delivery scheduling, tracking, and handling freight-specific issues like visible or concealed damage — so you're not left managing a freight carrier on your own.

Secure Checkout, Multiple Payment Options

Checkout is processed securely through Shopify Payments, which is PCI DSS compliant. We accept Visa, Mastercard, American Express, Discover, and Diners Club, plus Shop Pay, Apple Pay, and Google Pay.

Talk to Us Before You Buy

Robotic mowers vary a lot brand to brand — navigation method, yard size they're built for, slope handling, and setup all matter. If you're not sure which model fits your property, reach out before you order and we'll help you figure it out.

Oak Bay Outdoors

Email: support@oakbayoutdoors.com

Phone: +1 (985) 260-8691

Business Hours: Monday–Friday, 9:00 AM–5:00 PM Central Time